Your inquiry related to our products or prices will be replied in 24hrs.
Well trained and passionate sales & after-sales staff answer your questions in English.
OEM and customized made service is available for both product and packing.
Experienced R&D engineers and technicians are able to do ODM projects.
Frequently Asked Questions
Q: Are you a direct factory manufacturer?
A: Yes, as a professional LED lighting manufacturer, we specialize in high-quality LED downlights, waterproof lights, linear lights, bulkhead lights, panel lights, and LED lamps. Our products are exported to major global markets including Europe, Australia, and South America.
Q: Do you offer special pricing and customization services for wholesale?
A: Yes, we are committed to building long-term business partnerships. We offer full OEM & ODM customization services, comprehensive technical support, and the most competitive pricing for high-quality products to support our clients.
Q: What is the delivery timeframe for orders?
A: Samples can be prepared and dispatched within 5-7 working days. For mass production orders, the delivery timeframe is typically 30-35 days after the 30% deposit has been received.
Q: What warranty policy do you provide?
A: We offer a standard 3-year warranty for this product model. All units undergo strict testing by our experienced QC team before shipment. If any quality issues arise within the warranty period, we will take full responsibility.
Q: Can the color temperature and sizing be customized?
A: Yes. We support customized color temperatures (CCT) ranging from 2700K to 6500K, as well as customized dimming functions and dimensions to suit specific project needs.
Q: Are these downlights suitable for commercial applications?
A: Absolutely. With an IP44 rating and an anti-glare, flicker-free design, they are highly recommended for commercial, engineering, and residential settings including museums, offices, galleries, and retail stores.
